PRIVACY POLICY

Introduction

Ensuring your personal data is secure and properly dealt with is of paramount importance in our dealings with our clients. In this Policy we explain how we will handle your personal data.

What data will we ask you for?

In order to move forward with your project, we need to obtain personal details; Name, contact number, email address, home address and information on your project.

How do we use your data?

The primary reason is to allow us to do the job that you’ve asked us to do. Specifically, we will use your data to:

• Get in touch with you to arrange a Site Visit.
• Discuss between us and with you, your Architectural Build possibilities in line with your budget.
• Send you Site Visit notes based on your project.
• Disclose data which you have supplied to us to our suppliers or subcontractors insofar as reasonably necessary.
• Pass your data onto your relevant District Council to assist the Planning and Building Control process.
• Keep in touch with you.

When you use our website or complete a ‘Contact us form’, we may also process your personal data for our own legitimate interests.

Typically, these could include:

• Communicating with you and record-keeping.
• Generating the metadata associated with communications made using the website ‘Contact us form’.
• Processing your usage data, including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use.
• Processing information regarding products and/or services for the purposes of offering, marketing and selling relevant products and/or services to you, or to answer any enquiries.

In addition to the specific disclosures of personal data, we may also disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We do not disclose your information to mailing lists.

Do I have to provide my personal data?

In order for us to be able to arrange a Site Visit and provide a fee quote, we need you to provide all the information we ask for as openly and honestly as possible. If you prefer not to disclose some information, please tell us that you prefer not to disclose it and we will assess whether this will alter or impede the work we are doing for you.

How long will we store your data?

We will only keep your personal information as long as necessary. We will retain your personal data unless a written request to delete your information from our systems has been received.

We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Can I see a copy of my personal data?

Yes. Please write to us (details below) and we will provide a copy of any personal data we hold about you within one calendar month of receiving your request. Please note that we may need to verify your identity before providing the information.

Our contact details

Our registered office address is Probuild House, 107 Station Road East, Oxted, RH8 0AX.

You can contact us by:

Writing to the above address

Using our ‘Contact us form’ on our website - info@probuildcentre.com

Calling us on – 01883 734511

Emailing us at - info@probuildcentre.com

We may update this policy from time to time by publishing a new version on our website. We advise you to check this page occasionally to ensure you are happy with any changes to this policy.